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SaaS / Infrastructuremoderateerror budgetSLOengineering

Engineering error-budget bonus

Engineering partner is paid a bonus for staying under an agreed error budget.

What’s pre-filled

PartiesCustomer Co. (payor), Engineering Partner (payee)
Term12 months
OutcomesMonthly request error rate below 0.1%
Formulamilestone: base_fee + 5000 * min(1, max(0, ceil((0.1 - error_rate) * 1000)))
Verifierthird_party (Datadog)
Settlementach · net 30 days

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